Help with… Help → Expired registration links
Registration links to Robin are temporary and expire 7 days after they have been sent.
How to know that your invite has expired:
- You received an "Invalid token" message when trying to sign up.
- The registration link no longer works and you can't access the registration page.
To resolve this:
- Go to https://app.robinai.co.uk/forgot-password.
- Enter your email address that received the original invitation link.
- Click Reset Password.
- Check your email for the reset link.
- Complete the signup process within 3 hours of receiving the new link.
- Repeat the above steps if you're unable to signup before the new link expires.
💡Pro Tips:
- Act on invitation emails promptly.
- Bookmark the login page once you've created your account.
- Keep your login credentials in a secure password manager.
- Contact your administrator immediately if you experience any access issues.