Help with… Help → Expired registration links

Registration links to Robin are temporary and expire 7 days after they have been sent.

‍How to know that your invite has expired:

• You received an "Invalid token" message when trying to sign up.
• The registration link no longer works and you can't access the registration page.

To resolve this:

1. Go to https://app.robinai.co.uk/forgot-password.
2. Enter your email address that received the original invitation link.
3. Click Reset Password.
4. Check your email for the reset link.
5. Complete the signup process within 3 hours of receiving the new link.
6. Repeat the above steps if you're unable to signup before the new link expires.

💡Pro Tips:

• Act on invitation emails promptly.
• Bookmark the login page once you've created your account.
• Keep your login credentials in a secure password manager.
• Contact your administrator immediately if you experience any access issues.

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