Robin | Expired registration links

Help with… Help → Expired registration links

Registration links to Robin are temporary and expire 7 days after they have been sent.

‍How to know that your invite has expired:

  • You received an "Invalid token" message when trying to sign up.
  • The registration link no longer works and you can't access the registration page.

To resolve this:

  1. Go to https://app.robinai.co.uk/forgot-password.
  2. Enter your email address that received the original invitation link.
  3. Click Reset Password.
  4. Check your email for the reset link.
  5. Complete the signup process within 3 hours of receiving the new link.
  6. Repeat the above steps if you're unable to signup before the new link expires.

💡Pro Tips:

  • Act on invitation emails promptly.
  • Bookmark the login page once you've created your account.
  • Keep your login credentials in a secure password manager.
  • Contact your administrator immediately if you experience any access issues.

Still need help?

support@robinai.com