Security at
Robin AI

We're committed to your security and privacy as a core value. Our security programme is built on the principle of defence-in-depth — securing our organisation and your data at every layer.

Secure By Design

We integrate security throughout our software development lifecycle by following a "secure-by-design" approach. This includes developers using secure coding best practices, conducting comprehensive pre-release security assessments like penetration testing, enforcing strict change controls, continuously monitoring threats, and reviewing processes to drive security improvements. By embedding these security measures across our entire SDLC and leveraging secure cloud infrastructure, we are able to deliver inherently protected solutions

To safeguard customer data stored within our databases and other internal systems, we utilize industry-standard AES-256 encryption. This encrypts information using robust 256-bit cryptographic keys before committing it to permanent storage, scrambling the data.

Data Encryption in Transit Equally important to us is securing the confidentiality of data as it moves between our clients' environments and the Robin AI platform. To achieve this, we leverage the latest and most secure versions of the Transport Layer Security (TLS) protocol - specifically, TLS 1.2 and above.

Data Safeguarding

We are committed to protecting our customers’ personal data in compliance with UK GDPR and other applicable local privacy laws where we operate.    We have established a comprehensive data protection framework and we ensure where we access personal data and undertake associated processing activities, we do so in a lawful manner.

We collect and process minimal personal data such as contact details, usage data, and technical information to improve our services, enhance user experience, and maintain system security.

Personal data is safeguarded through robust technical measures and only shared as necessary, such as with trusted analytics providers or in compliance with legal obligations where we are required to provide our services.

Users have rights to access, correct, delete, or restrict their data, and can withdraw consent for marketing at any time. Understanding how we handle your personal data is crucial for your security and peace of mind.

To learn more about our data privacy practices and how we protect your information, click the link below:

Learn More About Data Privacy

Compliance & Certification

Our security programme is built on the principle of defence-in-depth — securing our organisation and your data at every layer. Our security programme is aligned with ISO 27001:2022, SOC 2, and NIST standards, and continuously evolves with updated guidance and industry best practices.

FAQs

You can find more details about our security certifications  and compliance programmes via https://security.robinai.com/.  All documentation is regularly reviewed and updated to reflect our evolving security programme and emerging threats.

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