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Manage Robin Users

Stay in control of your team’s access to the Legal Intelligence Platform with this quick guide on how to add users, manage permissions, and suspend or reactivate accounts.

Note: Only Admins and Owners user roles can invite and manage other users.

Adding a New User

1. Navigate to the People tab in the left sidebar.
2. Click Invite User in the top right of the page.
3. Enter the user’s email address and assign a user permission role.
4. Click Send Invite. The user will receive an invite to set up their Robin account.

Resend Invite

Registration links to Robin are temporary and expire 7 days after they have been sent. When a registration link has expired, follow these steps:

1. Navigate to the People tab in the left sidebar.
2. Find the user whose invite needs to be resent.
3. Click the three dots menu in the bottom right corner of their profile tab.
4. Select Resend Invite.

Managing Existing Users

Suspend or reactivate user accounts at any time.

1. Navigate to the People tab in the left sidebar.
2. Find the user and click the three dots menu in the bottom right corner of their profile tab.
3. Select Deactivate or Reactivate.

Update Permission Role

Note: You can only edit permissions for users with the same or lower role than yours.

1. Navigate to the People tab in the left sidebar.
2. Locate the user and click the three dots in the bottom right corner of their profile tab.
3. Select Edit Profile.
4. Navigate to Role and assign a new role.
5. Click Save.