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Set up your Robin Account
Welcome to the Legal Intelligence Platform (LIP) — Robin’s next-generation tool for managing, analyzing, and searching legal documents using the power of AI.
Create Login Credentials
- Locate your invitation email from account@robinai.com in your inbox and click Start Registration Process. Didn’t receive an email? Check your spam or junk folder.
- Fill in your information and set a secure password that meets the following requirements:
- At least 10 characters
- Includes at least one number
- Click Join Robin to log into Robin. If your organization requires two factor authentication, you will be directed to set this up with a QR code displayed on the screen.
Enable Two-Factor Authentication (2FA) (Optional)
Your organization might require Two-factor authentication (2FA) for access to Robin. Once enabled, you’ll need a time-based six-digit code from an authenticator app each time you log in.
How to Set up Two-factor Authentication(2FA):
- Download an Authenticator app e.g Authy, Google Authenticator, Microsoft Authenticator etc.
- Open your authenticator app. Select the button to add a new profile and choose Scan QR Code.
- Hold your phone camera up to the QR code displayed on the Robin screen. Your authenticator app will now generate a six-digit code.
- In Robin, enter the current six-digit code from your app. Click Join Robin. You’re now securely logged in and 2FA is active.
Expired Registration Links
Registration links to Robin are temporary and expire 7 days after they have been sent.
How to know that your invite has expired?
- You receive an "Invalid token" message when trying to sign up.
- The registration link no longer works and you can't access the registration page.
To resolve this:
- Go to https://app.robinai.com/forgot-password.
- Enter your email address that received the original invitation link.
- Click Reset Password.
- Check your email for the reset link.
- Complete the signup process within 3 hours of receiving the new link.
- Repeat the above steps if you're unable to signup before the new link expires.