Impact Food Group speeds up contract reviews and finds answers faster with Robin

Michele Callcut, Governance Director, and Jolene Lingerfelder, Contracts Manager, from Impact Food Group have a lot on their plates. As part of a business that manages catering and facilities for hundreds of schools and institutions, their legal team needs to move fast and stay sharp. Every contract, from supplier agreements to local authority partnerships, carries crucial details about pricing, risk, and pensions.

With Robin’s Legal Intelligence Platform, Michele and Jolene have transformed how they find, review, and understand those details, saving hours of manual work and turning complex contract management into something quick, clear, and reliable.

Results that speak for themselves

• 10 minutes vs. half a day to find key clauses
• 1.5 hours vs. a full day to review complex supplier contracts
• Minutes vs. weeks for multi-contract reporting tasks
• 9/10 satisfaction score from Michele and Jolene on workload improvement

From hours to minutes: faster reviews, smarter insights

Before Robin, reviewing a new supplier contract or checking pension scheme coverage meant hours of digging through SharePoint folders, manually opening each file, and hitting Ctrl + F again and again.

Now, Michele and Jolene simply ask Robin.

They use the platform to:

• Review new contracts and spot risks before signing
• Compare  executed documents and highlight trends
• Check liability and risk clauses across agreements

What used to take a full day, like reviewing a complex supplier contract, now takes about an hour and a half. And when they need to find something specific, like a local government pension scheme clause, they can do it in 10 minutes instead of half a day.

“Robin has made contract review something we can actually manage alongside everything else. We’re not buried in documents anymore.”
— Jolene Lingerfelder, Contracts Manager, Impact Food Group 

Reports that do the heavy lifting

Beyond individual contracts, Michele and Jolene now use Robin to run reports across their entire portfolio. They can extract information as well specific clauses, like all pension-related provisions, and analyze them at scale. Tasks that once took weeks now take minutes.

They also use Robin’s reporting tools to generate summaries that are easy for colleagues in finance, operations, and client services to understand, no more unread spreadsheets or manual trackers.

A better way to work with contracts

With Robin, Michele and Jolene have turned contract management from a slow, manual process into a fast, collaborative one. They’re saving time, cutting out repetitive work, and making better-informed decisions, all while keeping their focus on the bigger picture: supporting the schools and communities they serve.

“Robin gives us the clarity we need to make decisions quickly. It’s like having a second pair of eyes on every contract, without the extra workload.”
— Michele Callcut, Governance Director, Impact Food Group